Company Motto and Management Principle
Company Motto
"Jiri Rita"
("self-interest is in the realization of others' interest")
Management Principle
Contribution to our Customers
- seek conditions for the success of our customers’ business,
- develop systems to strengthen these conditions, and
- offer our utmost support for their implementation.
TKC Group’s basic principle is “Jiri Rita” (“self-interest is in the realization of others’ interest”).
“Self-interest is in the realization of others’ interest” means that your true interest lies in your efforts to bring about the interest of others.
These words have a long history of being our basic principle, dating back to 1971 when the TKC National Federation was established, following the incorporation of TKC Corporation in 1966.
The TKC National Federation is an entity organized by certified public tax accountants and certified public accountants nationwide, who are customers of TKC. Dr. Takeshi Iizuka, its founder, made these words the basic principle of the entity.
As time went by, the words have been embraced by all officers and employees of TKC Corporation as its code of conduct and basis for decision-making.
- Source
- Katsumoku (Look with Keen Interest), No. 2 (2002),
issued by the Iizuka Takeshi Scholarship Foundation
Management Principle and Basic Policy for Management
Striving to win gratitude,trust, and respect from our customers
The company motto of TKC is “Jiri Rita” (“self-interest is in the realization of others’ interest”), and the management principle of “Contribution to our Customers” serves as the concrete guideline for its activities.
For the prosperity of our customers, we will
- seek conditions for the success of our customers’ business,
- develop systems to strengthen these conditions, and
- offer our utmost support for their implementation.
Contribution to our Customers, our management principle, means to explore every possibility for the success of our customers' businesses, to be passionate about making it happen, and to take actions with persistence. We believe this is the only way to win gratitude, trust, and respect from our customers in our effort to achieve our business objectives of "defending the business area of public accountants" and "improving administrative efficiency of local governments."
Based on this recognition, TKC expresses the meaning of "self-interest is in the realization of others' interest" as "our joy is to contribute to our customers", and stipulates the following Basic Policy for Management to have our employees implement the principle in their specific tasks.
- Strive for the ultimate goal of unsurpassed marketing activities
- Strive for the ultimate goal of unsurpassed innovations
- Practice balanced scorecard management
This Basic Policy for Management was derived from our management principle, and at TKC, all employees adopt one of these three items as their own mission. Our management’s mission is to strive for the ultimate goal of unsurpassed marketing activities, while our systems development departments strive for the ultimate goal of unsurpassed innovations. Our sales departments have adopted as their mission the practice of balanced scorecard management, in which they carry out support activities aimed at the growth and prosperity of all customers.
To “strive for the ultimate goal of unsurpassed marketing activities” means, among other things, (1) striving to provide services beyond our customers’ expectations by thinking hard about what we should do from their perspective, making thorough preparations, and taking action; and (2) understanding the essence of our customers’ missions in society, capturing every opportunity to expand the business areas where they can actively engage themselves, and taking the lead in supporting them so that their existence is highly appreciated by local communities.
To “strive for the ultimate goal of unsurpassed innovations” means, among other things, to (1) promptly capture any signs of opportunity for contributing to our customers in light of the business objectives of TKC by collecting information about changes in laws and social systems in Japan as well as excellent practices in other companies; (2) develop internal systems that maximize our strengths on the basis of the principles of selection and focus; and (3) take serious interest in our customers’ proposals, questions, and complaints based on the recognition that our customers are our partners in the development of products and services, and analyze them in a systematic manner that informs our ideas on the development of new products and services.
Furthermore, to “practice balanced scorecard management” means to understand through strategy maps TKC’s corporate vision and the path that leads to its achievement, to develop a deep understanding of the strategic position and expected roles of each department, and to practice the PDCA management cycle by elucidating product strategies and market strategies from the customer’s perspective.
It is our desire to empower accounting firms and their clients to achieve success in their businesses and prosperous professional lives both mentally and financially. We also wish to contribute to the development of local communities by supporting local governments to improve their administrative efficiency and further promote the welfare of residents. In line with our management principle and Basic Policy for Management, we will be committed to pursuing the most desirable products and services from the perspective of our customers and making our utmost effort in developing, offering, and supporting the implementation of systems that achieve success for our customers.